2 more cents on Kevin Smith vs. Southwest
My thoughts on lessons large corporations should learn from the Kevin Smith/Southwest situation which happened this weekend.
Do business owners actually understand customer interaction?
Yes, I’m actually asking this question. And no, the answer isn’t, “Of course they do, because customers are important!”
Everyone knows customers are important to a business. But a lot of small business owners think of themselves as being in the field they’re passionate about, and they don’t think of themselves as being in the customer [...]
Social media IS a big thing
My Pepsi Throwback includes one thing that wasn’t on the original label…a link to Pepsi’s Twitter. Social media isn’t the next big thing, it IS a big thing. Companies which don’t get that a falling far behind those that do.
Microsoft is irrelevant in the coming decade
Microsoft’s relevance is fading fast and will continue to decline. Apple and Google are the titans of this decade.
CenPhoCamp video is up
The video of my CenPhoCamp presentation is online.
Musings on my CenPhoCamp presentation
I spent some time thinking about CenPhoCamp and my presentation. This post summarizes some of the points which were discussed in my presentation. Also I embedded my slide show, which is hosted on SlideShare.
CenPhoCamp was great, but we gotta keep going
The connections made and the discussions shared at CenPhoCamp were fantastic, but that all needs to turn into action in order to really make a difference in Phoenix.
A decade of Tiger
Tiger Woods was voted Athlete of the Decade by the AP. Regardless of his affairs, he deserves the award. What he does off the golf course shouldn’t affect how people view his game, and people shouldn’t expect the rest of his life to be perfect.
Stuff sucks
I’m tired of me and everyone else having too much stuff. People need to have less stuff and more connections with their community. This post is a little ranty, but I feel better having put it out there.
Serendipity in the city
Human connections are the heart of a great urban area. Coffeehouses are one of the prime places for planned and serendipitous meetings to occur. A lot of coffeehouses are appearing in CenPho and that means there’s a lot of good things which can happen.
