Customer service done awesomely
Lately, it seems that atrocious customer service is becoming far more commonplace than it should. Tyler Hurst’s Alaska Air phone service debacle (blog post), Tonia M. Bartz’s encounter with new levels of douchebaggery at Biddulph Mazda (blog post and Yelp review) and the terrible start to Michael J. Barber’s vacation, thanks to customer disservice by [...]
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